2024
Sustainability
Statement
Shaping the future of real estate for a better world.
2
Shaping a brighter future
Sustainability statements
Sustainability performance metrics
Additional information
Future of spaces
JLL is a global leader in helping clients envision and create the places where people live, work and play
Technology enabled insights
JLL uses cutting-edge technology to capture and analyze global data for actionable insights that drive better outcomes
Return on sustainability
JLL's sustainability strategies are backed by deep global commercial real estate expertise to deliver smarter solutions and stronger returns
We believe in the power of real estate to shape a better world. We're leading on sustainability through our services and within our own operations, illuminating a
brighter way forward.
Table of contents
3
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01
Shaping a brighter future
02
Sustainability Statements
03
Sustainability performance metrics
04
Additional Information
About this statement
Building better futures:
A message from our CEO
Vision in action:
A message from our CSO Our sustainability program Our sustainable impact
General
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ESRS 2: General disclosures
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MDR-P: Overview of JLL policies
Environment
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E1: Climate change
Social
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S1: Own workforce
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S2: Workers in the value chain
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S4: Consumers and end-users
Governance
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G1: Business conduct
Entity-specific disclosure
Independent accountants' review report
Sustainability performance metrics
Supplementary methodology notes
Supplemental performance disclosures
Certifications
Shaping a brighter future
Sustainability Statements
Sustainability performance metrics
Additional information
4
Shaping a brighter future
Sustainability Statements
01
Sustainability performance metrics
Additional information
Shaping a brighter future
About this report 5
Building better futures:
A message from our CEO 6
Vision in action:
A message from our CSO 7
Our sustainability program 8
Our sustainable impact 9
5
5
Shaping a brighter future
Sustainability statements
Sustainability performance metrics
Additional information
About
this statement
This is JLL's first Sustainability Statement1 informed by the EU's Corporate Sustainability Reporting Directive (CSRD), reflecting our dedication to measuring and managing the impacts of our operations. It marks a key step in transitioning from voluntary sustainability reporting to disclosure informed by the CSRD's European Sustainability Reporting Standards (ESRS). We are taking a proactive approach to adapt our processes and expand our reporting metrics, positioning us at the forefront of the emerging regulatory landscape.
This Statement covers material topics identified through stakeholder engagement and impact assessments. We follow a double materiality approach, in accordance with ESRS, considering both the impacts of sustainability factors on our
business and our impact on people, communities and the environment. This Statement details how we're managing those environmental, social, and governance impacts, risks, and opportunities across our business.
The CSRD framework is designed to provide greater transparency, consistency and comparability in corporate environmental and social reporting, enabling stakeholders to make more informed decisions, promoting accountability and sustainable business practices. As regulations and best practices continue to develop, we commit to enhancing our data, disclosures and methods. JLL is dedicated to transparency in reporting on our environmental, social and governance practices as we work towards a more sustainable future for real estate.
User guide:
How to read this statement
We have structured this statement according to the four main sections outlined in the European Sustainability Reporting Standards (ESRS): General, Environment, Social, and Governance.
You will notice codes within the document that reference the specific ESRS requirements or data points we're reporting, e.g. GOV-1' and 'S2 SBM-2'. We have updated some ESRS topic and subtopic titles to be relevant for all stakeholders.
An index of the ESRS requirements and codes
can be found on page 11.
1 Sustainability Statement, "this Statement" or "the Statement" used throughout this document references the full Sustainability Statement document. This is separate from the Sustainability Performance Metrics section.
About this report
This Sustainability Statement contains "forward-looking statements" within the meaning of certain safe harbor provisions under federal securities laws, such as statements regarding our sustainability targets, including our net zero commitment and renewable energy targets, and other environmental targets, external ESG commitments and operational strategies. There is no guarantee that these "forward-looking statements" will happen due to a number of factors, including assumptions not being realized, scientific or technological developments, evolving sustainability strategies, evolving legal and regulatory requirements, our expansion into new geographic regions, and potentially, those set forth in the "Risk Factors" section of our most recent Annual Report on Form 10-K and subsequent filings. The standards of measurement and performance contained in this submission are developing and based on assumptions, and no assurance can be given that any plan, initiative, projection, goal, commitment, expectation, or prospect set forth in this report can or will be achieved. The information included in and any issues identified as material for purposes for the 2024 Sustainability Statement may not be considered material for SEC reporting purposes. In the context of this disclosure, the term 'material' is distinct from and should not be confused with such term as defined for SEC reporting purposes.
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Disclaimer
Jones Lang LaSalle Inc. published this content on July 10, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on July 10, 2025 at 15:45 UTC.
