Reporting Segment
Realignment
14.88
April 2025
Aligning real estate management activities globally
Delivering client outcomes by unifying shared capabilities
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• As announced in September 2024, we are bringing together all building management groups under one segment to:
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• capitalize on synergies across platform operations;
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• drive further innovation; and
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• improve client experience.
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• On January 1, 2025, Property Management shifted to join our Work Dynamics business and form the Real Estate Management Services segment.
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• With the realignment of Property Management, Markets Advisory became Leasing Advisory.
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• Concurrently, Capital Markets was renamed Capital Markets Services, LaSalle was renamed Investment Management and JLL Technologies was renamed Software and Technology Solutions.
New Reporting Segments:
•Real Estate Management Services •Leasing Advisory
•Capital Markets Services •Investment Management •Software and Technology Solutions
No change to previously reported consolidated financial results or segment financial results for the Capital Markets Services, Investment Management, and Software and Technology Solutions segments.
JLL will report financial results using the new segment structure beginning in the first quarter of 2025.
Mapping to new reporting segments
Previous
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Markets Advisory |
Leasing |
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Property Management |
|
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Advisory, Consulting & Other |
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Capital Markets |
Investment Sales, Debt/Equity Advisory and Other |
|
Value and Risk Advisory |
|
|
Loan Servicing |
|
Work Dynamics |
Workplace Management |
|
Project Management |
|
|
Portfolio Services and Other |
JLL Technologies
LaSalle
New-effective January 1, 2025
|
Real Estate Management Services |
Workplace Management |
|
Project Management |
|
|
Property Management |
|
|
Portfolio Services and Other |
|
Leasing Advisory |
Leasing |
|
Advisory, Consulting & Other |
Software and Technology Solutions
Resilient revenue and earnings base
Our global platform and diverse offerings service the full spectrum of our clients' real estate needs
FY 2024 Results ($M)
Revenue by Segment(1),(2)
Adjusted EBITDA by Segment
Capital Markets Management Services Investment
2%
Software and Technology Solutions
Real Estate Management
Services
77%
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(1) Revenue includes $15,391 million of Gross contract costs ("GCC"); the Real Estate Management Services segment represents 99% of total GCC.
Investment Management
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21% Capital Markets Services
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(2) Included as a reduction to Revenue is Net non-cash MSR and mortgage banking derivative activity of $18 million for the year ended December 31, 2024 within Capital Markets Services.
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5 | © 2025 Jones Lang LaSalle IP, Inc. All rights reserved.
$1,186
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34% Real Estate Management Services
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39% Leasing Advisory
Software and Technology Solutions
Summary of Business Segments
Real Estate Management Services
$17,993 million of Revenue, $399 million of Adjusted EBITDA (FY 2024)
Property Management Project Management
Portfolio Services and Other
3%
17%
Revenue for Real Estate Management Services included $15,266 million of Gross contract costs in FY 2024, 76% of which
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related to Workplace Management (1)
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(1) Gross contract costs ("GCC") represent certain costs associated with client-dedicated employees and third-party vendors and subcontractors and are directly or indirectly reimbursed through the fees we receive. Within Real Estate Management Services, in addition to Workplace Management, the remaining share of segment GCC relates to Project Management
(14%), Property Management (8%) and Portfolio Services and Other (2%).
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(2) Estimated based on the best available company data as of or for the year ended December 31, 2024.
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(3) Applies to Workplace Management and Property Management.
Other
Office Industrial
23%
5.3 billion s.f.
Real estate managed across our occupier and investor clients (2),(3)
5+ Years
Average client relationship (2),(3)
Leasing Advisory
$2,706 million of Revenue, $465 million of Adjusted EBITDA (FY 2024)
Advisory, Consulting and Other
4%
Leasing
96%
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(1) Revenue includes $33 million of Gross contract costs ("GCC"), which represent certain costs associated with client-dedicated employees and third-party vendors and subcontractors and are directly or indirectly reimbursed through the fees we receive. Within Leasing Advisory, the share of segment GCC relates to Leasing (62%) and Advisory, Consulting and Other (38%).
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(2) Estimated based on the best available company data as of or for the year ended December 31, 2024.
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8 | © 2025 Jones Lang LaSalle IP, Inc. All rights reserved.
Capital Markets Services
$2,040 million of Revenue, $244 million of Adjusted EBITDA (FY 2024)
Loan Servicing
8%
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(1) Revenue includes $49 million of Gross contract costs ("GCC"), which represent certain costs associated with client-dedicated employees and third-party vendors and subcontractors and are directly or indirectly reimbursed through the fees we receive. Within Capital Markets Services, the share of segment GCC relates to Investment Sales, Debt/Equity Advisory and Other (73%) and Value and Risk Advisory (27%).
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(2) Included as a reduction to Revenue is Net non-cash MSR and mortgage banking derivative activity of $18 million within Investment Sales Debt/Equity Advisory and Other.
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(3) Estimated based on the best available company data as of or for the year ended December 31, 2024.
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9 | © 2025 Jones Lang LaSalle IP, Inc. All rights reserved.
Investment Management
$468 million of Revenue, $100 million of Adjusted EBITDA (FY 2024)
Incentive Fees
13%
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(1) Revenue includes $37 million of Gross contract costs ("GCC") , which represent certain costs associated with client-dedicated employees and third-party vendors and subcontractors and are directly or indirectly reimbursed through the fees we receive.
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(2) AUM as of December 31, 2024, reported on a one quarter lag.
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(3) Estimated based on the best available company data as of December 31, 2024.
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10 | © 2025 Jones Lang LaSalle IP, Inc. All rights reserved.
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